Returns & Exchanges
At Chatham, we want you to be completely satisfied with your purchase. If your fashion selection isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided by the portal and secure it to the outside of your original packaging.
Drop Off Package
Take your package to any authorized carrier drop-off location or schedule a pickup to begin the transit back to our warehouse.
Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing